The MAS website showed 13,460,000 policies in force at end of 2015. The surrender rate is 2.3%. This means that 310,000 policies are surrendered in a year.
In most of these cases, the policyholder receives a poor surrender value from the insurance company. The surrender value will usually be less than half of the total premiums paid.
Here is some good news. They may be able to get a better surrender value from this "investment company". This is usually higher than the surrender value offered by the insurance company.
Why is this the case? The insurance company is acting like a monopoly - so they offer a low value. The tell the policyholder - take it or leave it.
If the policyholder approaches the investment company, they will usually find a better value.
Here is the link
http://tklcloud.com/tlp/page/1