If you stand in a crowded bus, it is very uncomfortable because the bus is jerky.
I wonder if this is unavoidable, or if the driver could have been more careful in applying the brakes. As they are seated, they may not realize the problem that a jerky bus gives to the standing passengers.
A good way to train the bus driver is to make them stand as a passenger on a crowded bus during peak hours. Maybe, they should take at least four full journeys. If they realize the impact on the passengers, perhaps they will be more careful.